re7 Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction

Re7 (operated via re7.biz) treats your privacy as a top priority. This Privacy Policy explains how re7 collects, stores, uses, and protects your personal information. By using re7's services, you are agreeing to this Privacy Policy.

We believe you should have full control over your own data. That's why re7 only collects what is strictly necessary to provide our services — nothing more. We never collect excessive information, and we never share your data without your permission.

This policy is written in full English so every member can clearly understand how re7 handles their information. If anything is unclear, reach out to our support team – we're ready to answer all your questions.

2 What Information Do We Collect?

Re7 collects different types of information for different purposes. Full details are provided below.

2.1 Information provided at registration

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile Number (Bangladesh)
• Email Address
• Current address (district and division)
• Payment account number (bKash/Nagad/Rocket)

2.2 Automatically Collected Data

3 How do we use your information?

Re7 uses the information it collects for the purposes listed below — nothing more, nothing less. We mean what we say.

• Account management: For registration, login, and account verification.
• Financial Transactions: For processing deposits, withdrawals, and bonuses.
• Security assurance: To prevent fraud, money laundering, and misuse.
• Customer Support: To resolve your questions and complaints.
• Experience Improvement: To personalise game recommendations and offers based on your preferences.
• Legal obligations: To meet the requirements of government regulatory authorities.
• Sending Notifications: For important updates, promotions, and security alerts.

4 Where is data stored, and for how long?

Re7's servers are hosted across secure data centres around the world. All data is stored in encrypted form and cannot be accessed by any unauthorised party.

4.1 Data Retention Policy

• While your account is active, all necessary data will be retained.
• After account closure, financial records are retained for 7 years as required by law.
• No data is kept beyond what is necessary, and it is securely deleted once the retention period expires.

5 Who Is Your Information Shared With?

Re7 never sells your data. However, limited information may be shared in specific circumstances.

5.1 Permitted data sharing

• Payment Providers: Only the necessary information to verify bKash, Nagad, or Rocket transactions.
• Security Partners: Limited data shared with fraud detection systems.
• Law Enforcement: In response to a valid court order or government directive.
• Game Provider: Only session data is used for game operation — no personal information.

6 Cookie Policy

Re7 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

6.1 Types of Cookies

• Essential cookies: Used for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain re7 features.

7 Child Protection

Re7 is strictly prohibited for anyone under 18. We do not collect or store data from minors under any circumstances.

If you suspect a minor is using re7, please contact us at support@re7.biz. We will take prompt action.

8 Your Rights Over Your Information

Re7 believes you have full rights over your own data. We uphold all of the rights listed below.

9 Security Measures

Re7 protects your information using the highest industry-standard security technology, with our security team monitoring around the clock.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): For added security on your account.
• Firewall protection: Advanced firewall to prevent unauthorised access.
• Regular Security Audits: Annual review conducted by an independent team of experts.
• Data Backup: Regular encrypted backups stored across multiple locations.
• Unusual Activity Detection: AI-powered fraud detection system.

If you notice any security issue or suspicious activity, please let us know immediately. We will act swiftly.

10 Privacy Policy updates

Re7 may update this Privacy Policy when necessary. For any significant changes, we will notify members in advance via email or platform notification.

• At least 14 days' notice will be given before any significant changes take effect.
• If you object to any updated policy, you will have the option to close your account.
• Continued use of re7 after any changes takes effect will be considered acceptance of the updated policy.

11 Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch. Our data protection team is ready to assist you with any enquiries.